Shipping policy
Shipping Policy
At PawMeal, we are committed to providing a reliable and transparent shipping experience for our customers.
Shipping Origin
All PawMeal products are shipped from our fulfillment partners in China and delivered directly to customers.
Processing Time
Orders are processed within 1-3 business days after payment confirmation.
Shipping Time
United States:
Estimated delivery time is approximately 10-20 business days.
Most orders arrive within around 15 business days, depending on the destination, customs clearance, and local delivery conditions.
Shipping Cost
Free shipping is available for eligible orders within the United States.
For orders that do not qualify for free shipping, shipping fees will be calculated at checkout.
Order Tracking
Once your order has been shipped, you will receive a tracking number by email.
Please allow 24-72 hours for tracking information to become available.
Customs and Import Duties
International shipments may be subject to customs inspections or import duties depending on local regulations.
Customers are responsible for any applicable customs fees or taxes required by their country.
Delivery Delays
While we work with reliable shipping partners, delivery times may be affected by factors outside our control, including weather conditions, customs processing, holidays, or carrier delays.
If your order has not arrived within the expected delivery timeframe, please contact our support team.
Contact Us
Email:
support@yourdomain.com